Epsilon Underwriting Agencies has been featured in Insurance Business Australia, highlighting how broker behaviour is evolving in today’s soft insurance market.
As conditions become more competitive, increased capacity and easing premiums are driving a shift in broker activity. More risks are being remarketed, turnaround expectations are accelerating, and pressure on pricing and coverage continues to grow.
Epsilon’s Chief Underwriting Officer, Paul O’Leary, notes that two key trends are shaping the current environment:
- Increased remarketing of accounts
- Greater demand for faster underwriting decisions
While these dynamics can deliver short-term benefits, they also introduce complexity. Underwriters are placing greater emphasis on the quality, clarity, and completeness of submissions—particularly when assessing more complex risks.
Across the market, there is a growing focus on maintaining underwriting discipline. Submissions that lack sufficient detail can limit accurate risk evaluation and impact the sustainability of outcomes for brokers, clients, and insurers alike.
In this environment, strong collaboration between brokers and underwriters is more important than ever. Clear communication, well-structured submissions, and a long-term approach to risk placement are emerging as key differentiators.
While the market may be softening, underwriting fundamentals remain unchanged—disciplined risk selection and quality data continue to underpin strong, sustainable results.
Read the full feature on Insurance Business Australia:
Soft market, sharper scrutiny: the broker habits underwriters are watching closely
