National Insurance Brokers Association (NIBA) Broker Market Survey 2024

Epsilon is proud to have been recognised for our commitment to excellence in the recent National Insurance Brokers Association (NIBA) Broker Market Survey 2024!

This timely recognition arrived as we finalised the integration of Wellington Underwriting Agencies and Aster Underwriting into Epsilon and what had been an extremely busy and rewarding period.

The NIBA Broker Market Survey results highlighted our strengths:

* 2nd Highest Net Promoter Score: A testament to our brokers' advocacy.
* Top 3 Most Trusted Broking Partners: Maintaining our promise to be a reliable partner.
* 17% Increase in NPS: Reflecting our dedication to continuous improvement.
* Overall Broker Satisfaction.
* Value for Money.
* Responsiveness.

The team at Epsilon are exceptionally proud to receive this recognition across an extensive range of classes including Construction MD, General Liability, Asbestos, Pollution, Property ISR / Parametric, Labour Force and Marine Liability. We believe delivering excellence across multiple diverse products demonstrates our commitment to providing comprehensive solutions and support to all brokers and the industry.

But we won't rest on our laurels - Epsilon is dedicated to continually improving our services to meet the evolving needs of our broker partners and the market.

Special thanks to our broker partners for the trust you place in our dedicated team of Underwriters and operations, and here's to many more years of collaboration and growth, further strengthening those partnerships.

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